Duke Energy Florida has reported that its smart, self-healing technology has helped avoid more than 950,000 extended power outages and saved nearly 6.3 million hours of outage time for customers since January 2024.
The company highlighted these results as the midpoint of the 2025 Atlantic hurricane season approaches. Self-healing technology automatically detects outages and reroutes power to other lines, restoring service faster for customers during both normal conditions and storms, including hurricanes.
Currently, about 80% of Duke Energy Florida customers benefit from this technology. The coverage includes approximately 90% of Pinellas County, 80% of Orange County, and 60% of Polk County.
During the 2024 hurricane season alone, self-healing technology saved about 3.3 million hours of outages during Hurricane Milton, around 1.8 million hours during Hurricane Helene, and roughly 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida supplies electricity to two million residential, commercial and industrial customers across a service area covering 13,000 square miles in Florida.
Its parent company, Duke Energy (NYSE: DUK), is one of the largest energy holding companies in the United States with electric utilities serving about 8.4 million customers across six states and owning a total energy capacity of approximately 54,800 megawatts. The company’s natural gas utilities serve an additional 1.7 million customers in five states.
Duke Energy continues to invest in grid upgrades and cleaner generation sources such as natural gas, nuclear power, renewables and energy storage as part of its broader energy transition strategy. More information can be found at duke-energy.com or through the Duke Energy News Center.
